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Knowledge Management in Romanian ITC SMES
Keywords
Knowledge management, Small to medium-sized enterprises, Management
Abstract
This paper investigates how SMEs use ICT in order to obtain competitive advantage. We developed a questionnaire to which 79 companies responded. The main result obtained refers to the fact that there are connections between the uses of ICT and competitive advantage. Majority of respondents consider ICT a key factor in company development and building competitive advantage on domestic or international markets. Also, there is remnant potential in SMEs strategy regarding ICT who is not used appropriately. The research highlights the main tools of ICT used by Romanian SMEs and because it identifies the need for a frame of reference coherent for SME to manage and use the tools of knowledge economy in the future.